Zimbabwe’s digital payments ecosystem recorded ZiG1,37 trillion in transaction value and 511,1 million transactions in the first half of 2026, but industry leaders have warned that adoption is failing to keep pace across all segments of the economy, as new research reveals cash remains stubbornly dominant.
Addressing the Zimswitch 2026 Payments Conference in Victoria Falls, Reserve Bank of Zimbabwe Deputy Director of Financial Markets Dr Josephat Mutepfa said the challenge was no longer the availability of digital solutions.
“Our challenge is no longer the availability of digital solutions, but ensuring they are trusted, affordable, reliable, accessible and widely accepted,” Dr Mutepfa said.